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Halo

Legal

Privacy policy.

We collect the minimum needed to fulfil your order, support your account and improve the HALO experience — and we ask before using optional cookies.

Effective 9 August 2026

What we collect

  • Order details — name, delivery address, contact number and email.
  • Payment data — handled by our payment partners; we do not store full card numbers.
  • Account and membership data — saved sizes, wishlist, order history and HALO+ rewards balance.
  • Enterprise contacts — the business details you give us for team and facility programs.
  • Usage data — pages viewed, search terms and device type, collected only with your analytics consent.

How we use it

To process and deliver orders, provide client care, manage memberships and enterprise accounts, prevent fraud, and — where you have opted in — send product and event news. We do not sell personal information. Marketing emails always carry an unsubscribe link.

Who we share with

We share only what is necessary with couriers, payment processors, embroidery partners and cloud service providers acting on our instructions, and with authorities where legally required.

Cookies & consent

Strictly necessary cookies are always active because the store cannot function without them. Preference, analytics and marketing cookies are set only after you consent, and marketing is off unless you turn it on. Your choice is stored on your device, and you can change or withdraw it at any time from the button below or the footer.

Strictly necessary

Always on

Keeps your cart, session, language and currency working, and protects checkout against fraud. These cannot be switched off.

Used for: Cart contents, sign-in session, selected language and currency, security tokens.

Preferences

Consent required

Remembers your saved sizes, fit notes, wishlist view and recently viewed pieces so you don't set them up again.

Used for: Saved size and length, wishlist view, recently viewed products.

Analytics

Consent required

Helps us understand which pages and fit guidance are useful, in aggregate, so we can improve the store.

Used for: Page views, search terms, aggregate device and performance data.

Marketing

Consent required

Lets us measure our campaigns and show HALO collections on other platforms. Off unless you turn it on.

Used for: Campaign attribution, audience matching for social and search.

Retention

Order records are retained as required by tax and consumer law. Account data is kept while your account is active and deleted on request thereafter. Cookie consent records are kept so we can show that a choice was made.

Your rights

You may request access to, correction of, or deletion of your personal data, withdraw marketing consent, or object to processing. Philippines clients are protected under the Data Privacy Act of 2012; clients in the EEA and UK hold equivalent rights under GDPR.

Contact

Write to our privacy team via the contact page and we will respond within 15 business days. If this policy changes materially we will refresh the effective date and ask for consent again where required.